When the lock power is less than 10%, the lock and the APP will remind you to replace battery. If the lock is power off as a result of not replacing battery in time, mobile power supply can be connected via Type-C port at the bottom of outer panel. Alternatively, you can use the emergency keys.
Most senior citizen can use fingerprint authentication. But it depends on how badly the fingerprints have worn off. Some of them may find it difficult to user fingerprints, which is a common issue for smart locks and even smart phones. We recommend you to allocate a NFC card as an alternate way to experience our smart locks.
You can try turning off and turning on your mobile phone Bluetotth. Enable positioning function and clear up backstage App before re-opening it.
Security code is an independent password for Mijia app to access lock device interface. Admin password is used to reset the lock, etc.
Connect local Bluetooth to the lock and remove the NFC card’s access to door opening. If you need a new card, you can buy it from us and pair the system with the new card.
Steps:
- Long press the Reset button
- Enter Admin password or Admin fingerprint
- Complete reset
- Delete this device from the APP
- Re-pair
- Complete re-pair
Open the cover of the battery compartment, take out the old batteries, and replace with new 1.5V Alkaline AA batteries. Please replace all batteries at the same time.